Our Policy

New Age Floral is committed to protecting the privacy of our customers. This Privacy Policy describes how we collect, use, disclose, and protect personal information that we collect through our website hosted on Shopify and DPD.

By accessing or using our Site, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use our Site.

Information We Collect:

Personal Information:  We may collect personal information such as your name, email address, postal address, phone number, payment information, and other information that you provide to us when you make a purchase or register for an account on our Site.

Browsing Information: We may collect information about your use of our Site, including your IP address, browser type, operating system, referring URLs, and other information about how you interact with our Site. 

Cookies: We may use cookies and similar tracking technologies to collect information about your browsing activities on our Site. You can control cookies through your browser settings.

Other Information: We may also collect other information that you provide to us voluntarily, such as feedback, comments, or inquiries.

Use of Information:

• We may use the information we collect for various purposes, including:
• Processing and fulfilling your orders;
• Communicating with you about your orders, products, and promotions;
• Providing customer support and responding to your inquiries;
• Improving our products, services, and Site;
• Customizing your experience on our Site;
• Analyzing trends and user activities on our Site;
• Detecting and preventing fraud and unauthorized access to our Site;
• Complying with legal obligations.
  

Sharing of Information:

We may share your information with third-party service providers that help us operate our business, such as payment processors, shipping carriers, and marketing service providers. 

We may also share your information with our affiliates, business partners, or successors in the event of a merger, acquisition, or sale of assets. 

We may disclose your information to comply with legal obligations, enforce our policies, or protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security:

We take reasonable measures to protect the security of your personal information, but no method of transmission over the internet or electronic storage is 100% secure. 

We use Shopify's and DPD’s secure servers to host our Site and store your information. Shopify's privacy policy is available here. DPD’s privacy policy is available here.

Your Choices:

You may choose not to provide certain personal information, but this may limit your ability to use certain features of our Site or make purchases. 

You can opt out of receiving promotional emails from us by following the instructions in the emails.

Children's Privacy:

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time by posting the revised policy on our Site. The revised policy will be effective immediately upon posting.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at through our Contact Form.

By using our Site, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.